Home Sweet Home provides furniture and household essentials to individuals and families who are actively working with one of our partner agencies. We collaborate with a wide range of agencies across St. Louis—supporting housing stability, veterans, mental health resources, family services, formerly incarcerated individuals, refugees, and more.
To be eligible for our services, clients must have a referral from one of these agencies and be receiving ongoing case management or program support. This partnership ensures furniture reaches families when it will have the most lasting impact on their stability, comfort, and long-term success.
IMPORTANT NOTE: All of our referring partners have their own set of rules and expectations for who they deem eligible to receive a referral to our services. It is unlikely that any of them will want to give you a referral to Home Sweet Home immediately without establishing a relationship with them first.
THE CLIENT SHOPPING PROCESS
To receive furniture or household essentials:
STEP 1 → Connect with a Partner Agency
If you already have a case manager at one of our agencies, ask them to submit a referral to Home Sweet Home. If you’re not yet working with an agency, review our list of partner agencies, reach out to one that fits your needs, and establish services with a case manager.
STEP 2 → Referral Review
Our Client Services Coordinator reviews the referral and adds you to our waiting list.
STEP 3 → Wait for Contact
The waitlist changes frequently; we do our best to serve families as quickly as possible.
STEP 4 → Schedule a Shopping Appointment
Once it’s your turn, our team will contact you to schedule a visit to our warehouse.
STEP 5 → Select Your Items
At your appointment, meet with our staff and volunteers to choose the furniture and home essentials that best fit your needs.
STEP 6 → Delivery
Your chosen items are delivered to your home—usually the next business day!
QUESTIONS?
Reach out to us at frontdesk@homesweethomestl.org or 314-448-9838 for more information.